WHAT INFORMATION DO WE COLLECT?
We may collect information when you register on our website, place an order or subscribe to our newsletter. This can include your name, email address, mailing address and phone number. You may also browse the website without creating an account.
WHAT DO WE USE YOUR INFORMATION FOR?
- To personalize your experience and better respond to your needs.
- To improve our website, products and services based on information and feedback we receive.
- To improve customer service and respond more effectively to support requests.
- Your information will not be sold, exchanged, transferred or provided to another company without your consent, except where necessary to complete and deliver your order or requested service.
- To manage promotions, surveys or other website features.
- To send order-related emails and occasional updates. Marketing emails include an unsubscribe option where applicable.
HOW DO WE PROTECT YOUR INFORMATION?
We use appropriate security measures to help protect personal information submitted through our website. Sensitive payment information is transmitted using Secure Socket Layer (SSL) technology and processed through our authorized payment gateway providers. Sensitive card information is not stored on our website servers after the transaction.
DO WE USE COOKIES?
Yes. Cookies are small files stored on your device through your browser, if permitted. We use them to remember and process items in your shopping cart and to better understand website traffic and interaction. Trusted third-party service providers may assist us with analytics and website improvement and may only use information for the services they provide to us.
DO WE DISCLOSE INFORMATION TO OUTSIDE PARTIES?
We do not sell or trade personally identifiable information. Trusted providers may receive information when needed to operate the website, process payments, deliver orders or provide customer service, provided that appropriate confidentiality requirements apply. Information may also be disclosed where required by law or to protect rights, property or safety.
THIRD-PARTY LINKS
Our website may contain links to third-party websites, products or services. These websites operate under their own policies, and we are not responsible for their content or activities.
PRIVACY POLICY
- This online privacy policy applies to information collected through our website and does not necessarily apply to information collected offline.
- Credit/debit card details and personally identifiable information will not be stored, sold, shared, rented or leased to unauthorized third parties.
TERMS & CONDITIONS
- Alkhatt Art operates this website.
- All orders are processed in AED unless another supported checkout currency is clearly shown.
- We do not trade with or provide services to OFAC-sanctioned countries or other restricted jurisdictions.
- Customers are responsible for maintaining the confidentiality of their account information.
- Any dispute or claim arising from this website will be governed by the applicable laws of the United Arab Emirates.
- The United Arab Emirates is our country of domicile.
- Individuals under 18 may not register as users or transact through the website.
- Payment details are submitted directly to our payment provider through a secured connection.
- Cardholders should retain a copy of transaction records and applicable merchant policies.
- All prices are VAT inclusive where applicable.
YOUR CONSENT
By using our website, you agree to the applicable website terms and policies.
CHANGES TO THIS POLICY
If this policy changes, the updated version will be published on this page.
CONTACTING US
If you have any questions about this policy, please contact us.